Privacy Policy

Effective Date: July 24, 2025

This Privacy Policy describes how Pluginetic (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you visit our website https://pluginetic.com, use our WordPress plugins, or engage with our services.

We are committed to protecting your privacy and ensuring transparency in how your data is handled.


1. Information We Collect

We collect information in the following ways:

a. Information You Provide Voluntarily

  • Name and contact information (e.g., email address, phone number)

  • Business name and website URL

  • Billing and shipping address (via WooCommerce)

  • Support inquiries and form submissions

b. Automatically Collected Information

  • IP address, browser type, device type, and operating system

  • Referring/exit pages, URLs, clickstream data, and site usage

  • Activity on our site collected via Google Analytics

  • reCAPTCHA response for spam prevention

c. Plugin Activation Data

When activating a Pluginetic license, we collect:

  • Website domain where the plugin is installed

  • IP address of the activation request

  • WordPress user or admin account that performed the activation


2. How We Use Your Information

We use the collected data to:

  • Fulfill purchases and process transactions via WooCommerce

  • Provide plugin updates, support, and licensing services

  • Communicate important notices, feature updates, or product-related messages

  • Improve site performance, functionality, and customer experience

  • Monitor site analytics and plugin usage trends

  • Prevent abuse, license sharing, or unauthorized use

  • Protect against spam or malicious activity using Google reCAPTCHA


3. Legal Basis for Data Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal information includes:

  • Your consent

  • The performance of a contract with you

  • Compliance with legal obligations

  • Our legitimate interests (e.g., fraud prevention, service improvement)


4. Sharing of Information

We do not sell, rent, or trade your personal data. We may share your data with trusted third-party providers solely for business operations, including:

  • WooCommerce – for secure order and payment processing

  • Google Analytics – for traffic and performance insights

  • Google reCAPTCHA – to protect our forms and login functionality

  • OpenAI – plugin users connect directly to OpenAI’s API via their own API key; Pluginetic does not store or access your key or output data

All third-party providers are governed by their respective privacy policies.


5. Use of Cookies

We use cookies and similar tracking technologies to:

  • Recognize repeat visitors

  • Track site usage and user interactions

  • Support functionality such as login persistence or checkout

You may disable cookies via your browser settings. However, some site features may not function properly without them.


6. Data Retention

We retain personal information for as long as necessary to:

  • Provide services and fulfill transactions

  • Comply with tax and accounting obligations

  • Maintain accurate licensing and support records

  • Enforce our Terms of Service and prevent abuse

You may request deletion of your data at any time (see Section 9).


7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions of your data

  • Object to or restrict processing of your data

  • Request data portability (GDPR only)

  • Withdraw consent at any time

  • File a complaint with your local data protection authority

To exercise your rights, contact us at hello@pluginetic.com.


8. Data Security

We implement appropriate technical and organizational security measures including:

  • SSL encryption

  • Secure plugin licensing and update mechanisms

  • Access control for sensitive data

  • Regular security updates and plugin audits

No system is 100% secure, but we follow best practices to protect your data.


9. Children’s Privacy

Our website and plugins are not intended for use by children under the age of 13. We do not knowingly collect personal data from children.


10. International Data Transfers

If you are outside the United States, please note that your data may be transferred to, stored, and processed in the U.S. where our servers and service providers are located.

By using our site and services, you consent to this transfer.


11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will update the “Effective Date” at the top of this page.

We encourage you to review this page periodically to stay informed of any updates.


12. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, please contact us:

Pluginetic
Website: https://pluginetic.com
Email: hello@pluginetic.com
Phone: (930) 215-7253