Terms & Conditions

Effective Date: July 24, 2025

These Terms and Conditions (“Terms”) govern your access to and use of the Pluginetic website at https://pluginetic.com and all associated WordPress plugins, software, and services provided by Pluginetic (“we,” “us,” or “our”). By accessing our website or using any of our plugins, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not use our website, plugins, or services.


1. Company Information

Pluginetic
Website: https://pluginetic.com
Email: hello@pluginetic.com
Phone: (930) 215-7253


2. Use of Our Plugins

When you purchase, download, or activate any Pluginetic plugin, you are granted a non-exclusive, non-transferable license to use that plugin in accordance with the plan purchased (e.g., Single Site, Multi-Site, or Agency License).

You agree not to:

  • Share, resell, sublicense, or redistribute any plugin

  • Use any plugin for illegal, harmful, or deceptive purposes

  • Modify, tamper with, or attempt to circumvent licensing systems

  • Use a license key on more sites than allowed by your plan

  • Misrepresent your identity or use temporary/fake credentials

Violation of these terms may result in immediate license termination without refund.


3. License Activation and Tracking

When activating any Pluginetic plugin, we may collect limited technical data, including:

  • The domain name and URL of the website

  • The IP address at the time of activation

  • The WordPress username that completed the activation

  • The specific plugin and version being activated

This data is used to validate license compliance, prevent abuse, and provide support. By activating any Pluginetic plugin, you consent to this tracking.

We reserve the right to revoke or suspend licenses if abuse, misuse, or violation of terms is detected.


4. Integration with Third-Party Services

Some plugins may require integration with third-party services (e.g., OpenAI). You are solely responsible for:

  • Creating and maintaining accounts with those services

  • Managing your billing and API usage

  • Complying with the terms of those third parties

Pluginetic does not store or access your third-party API keys or account data.


5. Payments and Subscriptions

Purchases are processed securely through WooCommerce. Depending on the plugin and plan, you may be billed as a one-time purchase or an annual subscription.

  • Subscriptions auto-renew unless canceled before the renewal date

  • You are responsible for maintaining accurate billing information

  • Plugin updates and support require an active license


6. Refund Policy

We offer a 7-day refund window for new purchases. To request a refund, email hello@pluginetic.com within 7 days of your purchase date with your order details.

Refunds will not be issued for:

  • Requests made after 7 days

  • Renewals or plan upgrades

  • Failure to properly configure or use third-party APIs

  • Use beyond the allowed license tier or site count

See our Refund Policy for full details.


7. Support and Updates

Active license holders receive:

  • Access to plugin updates and improvements

  • Email-based support for product functionality and setup

  • Documentation, knowledge base, and video tutorials

Support does not include:

  • Custom feature development or code modifications

  • Conflicts caused by third-party plugins/themes

  • SEO consulting or performance guarantees


8. Limitation of Liability

We strive to provide high-quality plugins but cannot guarantee compatibility in all environments or with all third-party software.

Pluginetic shall not be liable for:

  • Any indirect or consequential damages

  • Loss of business, data, or revenue

  • Charges from third-party services (e.g., OpenAI usage fees)

  • Website downtime, plugin conflicts, or configuration errors

You use our plugins at your own risk.


9. Intellectual Property

All Pluginetic plugins, content, code, documentation, and trademarks are the intellectual property of Pluginetic. You may not copy, modify, redistribute, or claim ownership of any part of our products without prior written consent.


10. Governing Law

These Terms are governed by the laws of the State of [Insert State], United States. Any disputes will be handled in the courts of [Insert Jurisdiction].


11. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of our website or plugins after updates constitutes acceptance of the revised Terms.


12. Contact Information

For questions about these Terms, please contact:

Pluginetic
Website: https://pluginetic.com
Email: hello@pluginetic.com
Phone: (930) 215-7253